Security Statement

Security Statement

Last Updated: January 2025

LoiNow (“LoiNow,” “we,” “our,” “the Company”) is committed to protecting the confidentiality, security, and integrity of your information. We maintain a comprehensive information security program aligned with:

• GLBA (Gramm-Leach-Bliley Act) Safeguards Rule
• FTC Privacy & Data Security Requirements
• CCPA/CPRA Data Minimization Standards
• NIST Cybersecurity Framework best practices
• SOC 2–aligned internal controls (where applicable)

Our goal is to ensure that all business-purpose loan data submitted through LoiNow.com is handled with industry-leading security measures.

1. Information We Protect

We safeguard all business-purpose information submitted by borrowers, including:

• Contact details
• Business entity information
• Property and loan scenario data
• Uploaded documents (e.g., financials, construction budgets)
• Communications and underwriting details

We do not knowingly collect consumer personal information or data from minors.

2. Technical Safeguards

LoiNow employs multiple layers of cybersecurity protection, including:

A. Encryption

• TLS/HTTPS encryption for all data in transit
• AES-256/industry-standard encryption for stored data

B. Network & Server Security

• Firewalls and intrusion prevention systems
• Distributed Denial of Service (DDoS) protections
• Continuous monitoring for suspicious activity

C. Secure Hosting Environment

Our servers and cloud infrastructure utilize:

• Access-controlled environments
• Regular vulnerability scanning
• Tier-1 datacenter security

D. Data Backups

• Encrypted backups
• Redundancy across secure environments
• Disaster recovery planning

3. Administrative Safeguards

LoiNow supports strict internal security processes, including:

A. Access Controls

• Role-based access
• Least-privilege principles
• Need-to-know authorization

B. Employee Training

Employees undergo ongoing training in:

• Data security
• Fraud prevention
• GLBA & privacy compliance
• Secure handling of borrower data

C. Vendor Oversight

Third-party vendors (e.g., appraisers, title providers, underwriting partners) must meet:

• GLBA-compliant safeguards
• Data protection obligations
• Confidentiality standards

We review vendor practices regularly.

4. Physical Safeguards

Where applicable:

• Document storage areas are secured
• Server environments have controlled access
• Sensitive data is not stored in unsecured locations

5. Fraud & Identity Protection

We implement tools and procedures to identify and mitigate fraud, including:

• IP monitoring
• Anomaly detection
• Document authenticity reviews
• Identity verification steps (where applicable)

Suspicious activity may result in verification requests or loan scenario suspension.

6. How You Can Help Protect Your Data

Borrowers should:

• Use strong, unique passwords
• Avoid sending sensitive documents via unsecured email
• Keep devices updated
• Notify LoiNow of suspicious activity immediately

7. Data Retention & Destruction

We retain business-purpose data only as required by:

• Federal lending regulations
• Underwriting recordkeeping rules
• Fraud-prevention and compliance standards

When no longer needed, data is securely destroyed or anonymized.

8. Incident Response Protocol

If LoiNow becomes aware of a potential security issue involving your information, our team will:

1. Investigate the event
2. Contain and mitigate the issue
3. Notify affected users if required by law
4. Work with security partners to prevent recurrence

LoiNow maintains an internal incident response plan aligned with FTC and GLBA expectations.

9. Your Privacy Rights

Users may view, update, or request deletion of certain non-GLBA data under CCPA/CPRA by contacting:

📧 Loi@LoiNow.com

See the Your Privacy Choices page for full details.

10. No Absolute Guarantee of Security

While LoiNow employs advanced safeguards, no system is completely invulnerable.
We cannot guarantee absolute security but maintain commercially reasonable, financial-grade protection standards.

11. Contact Information

For questions regarding this Security Statement:

📧 Loi@LoiNow.com
🌐 https://LoiNow.com

Legal Disclaimer

This Security Statement is provided for informational purposes only and does not constitute legal advice. LoiNow may update this page to reflect improvements in security practices or changes in applicable law.